If you would like to call the EDF helpline, the following EDF contact number 0870 280 9337 is one of the best to call. To find out more information EDF please visit their official website you can find below.

EDF Contact Number
0870 280 9337

EDF Contact Numbers

Department Contact Number
Customer Service 0870 280 9337
Complaints 0870 280 9337

EDF, one of the Big Six, is also one of the largest energy providers in the UK. They supply their services to over 6 million homes and businesses and they provide 20% of the energy in the UK, making them the largest supplier by volume. EDF Energy is part of the EDF Group, a leader in power services around the globe. EDF first began to invest in the competitive energy industry in 1998 and has since grown to have over 15,000 employees currently. Dial the EDF contact number listed here for additional information.

Customer Service

EDF is proud of the high quality customer services they provide. Representatives are available to speak with prospective customers to answer any questions they may have about beginning new service. They’re also there to provide current customers with assistance with issues or to answer any questions about their account. EDF contact via phone is an option Monday through Friday 8 AM through 8 PM. They’re also open on Saturday from 8 AM through 2 PM. The customer service center is closed on Sundays and bank holidays. When a future or current customer has a question or issue, the quickest was for help is to call EDF. The average call length for an EDF call is less than 7 minutes, faster than 3 of the other companies listed among the ‘Big Six’.

Some of the most common reasons to call EDF customer service are:

-General inquiries

-Questions about accounts and billing

-Information on the latest tariffs and pricing

-Advice and help on saving energy

-Filing a complaint with EDF

-Questions from new or existing customers

EDF Energy Tariffs

Residential and business customers of EDF can choose from two different tariffs, fixed and variable. The company predominantly works with SMEs but they also supply the gas and electric services for many larger corporations in the UK. EDF works closely with their commercial customers to help them find the best energy solution for their business. They work will all sizes of businesses to offer choices to their customers to provide individualized service for each residential or business account. Customers have choices with different tariffs, contracts and other EDF options, to ensure they have the exact energy service they need.

Business Services

Larger businesses can call the EDF Energy contact number to find out about negotiating their contracts on an individual basis. Many of the large business accounts with EDF are done this way as it benefits everyone involved. Because EDF is one of the largest suppliers of gas and electricity to the UK, they can easily accommodate even the biggest businesses with their demanding energy needs. Speaking with a customer service representative can help the business find information on the different tariffs that are offered.

Via EDF Energy contact, business owners can discuss their specific needs to ensure that services will meet their power needs. Past business customers have been very pleased with what they receive with their EDF account. These happy customers help to provide positive reviews for prospective business customers. EDF has low energy rates, possibly not the lowest, but customers can call the EDF phone number for an exact quote.

Reporting Problems

Anytime a problem or concern arises, a customer should call the EDF Energy phone number to resolve the issue. Existing customers can submit a contact request online to have a representative contact them at a convenient time. For customers who wish to speak with a representative directly, rather than use the online form, it’s best to call the EDF customer service number during regular business hours. The call can them be directed to the appropriate department for quicker service. Problems like an issue with service can be reported after hours by using the emergency contact number which can be used 24 hours a day.

Other Ways To Get In Touch With EDF

By Post

Osprey House
Osprey Road

Offical Website



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