For those who wish to phone the Npower team, the Npower contact number 0870 280 9336 is one of the best telephone numbers to call. To get any further information about Npower please check their official website you can find below.

Npower Contact Number
0870 280 9336

Npower Contact Numbers

Department Contact Number
Customer Service 0870 280 9336
Complaints 0870 280 9336

Npower provides electricity and gas services to both residential and business customers. The UK based company has their own power stations, allowing them to generate and supply services that their customers can afford. Npower is one of the largest power supplying companies in the UK. Recent surveys of past and present Npower customers show that many have had issues with the company’s services. Even with the complaints, they are still widely used by commercial and residential consumers as their main energy provider because of their competitive rates. Npower contact is the best way to learn more about the company and its services.

Customer Service

When customers need to contact Npower customer service, it’s usually best to call to speak with a representative. Customer service agents can help with answer many different questions and can likely resolve the most common problems over the phone. The customer service phone lines are open Monday through Thursday from 8:30 AM through 5:30 PM. On Friday, you can call from 8:30 AM through 5 PM. Customers who have general questions can also check the website for answers or can email the company. They can also be reached through social media, with Twitter being a better method than Facebook.

Some of the most common reasons to call the Npower contact number include the following:

-To switch to or from Npower services

-To learn more about the company’s tariffs

-To update account or billing information

-To submit a meter reading

-To file a complaint

-To renew or cancel an energy tariff

New Service

The energy industry is competitive and this is providing customers with more opportunities than ever to choose their energy provider based on rates and services. Switching providers is usually quite simple, but the process comes with what is called a “cooling off” period that the customer must wait through before making the switch. Anyone who has specific questions about switching to or from Npower energy can phone the Npower phone number to request assistance. They can help explain the process and tell how long it may take to complete the switch. Npower customer services can also help with information about costs or fees that may be associated with switching providers.

Relocating Service

Npower can help anyone who is moving to a new home get their services transferred over quickly to the new address. It’s important that a customer calls the Npower number 10 days before the switch needs to be made. The customer needs to provide all relevant information to both the old and new homes like both addresses and postal codes. Npower also needs information on the property owner at the new address, phone numbers, account numbers for current customers as well as the last meter reading, and most importantly the moving date. Those who are moving to a rented property should also provide information on the landlord or letting agent.

Meter Information

Customers can also call the Npower telephone number for information on reading their meter correctly, to provide readings over the phone or through the other methods. Representatives can help with information on taking a proper reading as well as how to get a new prepayment card or key, and how to claim refunds that may be owed on prepayment meter reading credits. Anyone who has an issue with paying their bill can also call the Npower complaints department for assistance. They can help customers understand ways to reduce usage and reduce their bill.

Npower for Business

Npower provides gas and electricity services to homes as well as businesses and all of their customers. They use several sources for providing power to their customers including: coal, oil-power stations and natural gas. The company also operates a co-generation portfolio of power plants for more energy options. They are one of the top five energy providers in Europe and are part of the RWG group. Contact Npower for information and rate quotes.

Other Ways To Get In Touch With Npower

By Post

PO Box 97

Offical Website


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